Attempting to register with Virgin Media. But, all I get is a constant request in progress. For a company of this size, this is poor. If I cant open an account to start to manage my account, whats the point of coming over. If this isnt resolved soon,...
Hi guys, I just purchased a New virgin media broadband deal today. I am currently on Talktalk with my contract ending on 31st of December. Will virgin media do the switch for me or will i have to manually cancel from TalkTalk. I also ordered the self...
Looks as though many people on this forum are currently in the same boat of not having their self-installation kit delivered on time and receiving little to no help from Virgin Media when it comes to a resolution other than false promises.I ordered m...
Hello!I placed an order with Virgin on 06/12/24 for a broadband deal. The router is to be delivered on 16/12/24. However, I have received no email confirmation, or any email at all. I have received a text, and sorted the pre-contract documents. I hav...
Hi all,I am literally at my wits end with my VM install and could do with both the rant, and any support/ advice admin could provide me. Timeline:27/11 - Placed Broadband order online28/11 - VM 3rd party complete external works. A route to the proper...
I ordered virgin media on 30th of November with a promised delivery for the 4th of December… since then I had no sort of communication from VM or neither any sort of equipment delivered. Spoke with VM customer services and still no clear responses in...
The cover to my outside box has blown away in the storm and there is no sign of it. There isn't an option for this problem on the phone. Can someone help please?
Was due to be delivered today but nothing has arrived, there had been no dispatch notification and no tracking?
Hello, im about to move into a newbuild and noticed they have a virgin media box on the front of the new house, but my new address isnt showing on the system and webchat has been no help. Is there any chance im able to find out if im able to get it o...
I have cancelled my order last week while on the phone with a david. he said thats fine. im still receiving emails and my account still says its live. i have been trying for an hour to cancell the order as it will take over 6 weeks to receive the wif...
