Damage to cabinet (graffiti)
//large.club.shinsDamage (graffiti) Virgin Media street cabinet at the above location in Cockshutts Lane, Oughtibridge, S35 0FX. Please arrange cleaning
Forum Posts
Installation
In January, as a new customer, I signed up a contract for M250 fibre broadband and was advised that installation would take place on February 12th. The engineer came but told me he could not go ahead with the installation as work was required in the ...
Requesting of Virgin Media Broadband Coverage
Hello,I've trying to request via your costumer service to have further coverage of you Virgin Media fibre broadband to our address for almost 2 years now. I've seen my neighbors having virgin media installed on their house even though we are on the s...
Total loss of service, over a week.
Hi,I’ve had Virgin Broadband for over 10 years at my current address. The signal has always been poor as it is a long run of cable and my flat is the furthest away from the entrance. This has meant that even though I’m paying for 1Gig, I barely get 1...
Confused - Which part of Virgin media is lying ?
So I am a little confused.As a treat to myself I ordered a fibre 350 package earlier this monthInstall date was to be today.Fibre line and box was fitted from the pole to the house within days. Guys who fitted it said they had done a few in my s...
Cabling of Street - Missed area?
HiWasnt sure where else to post this or send it, but essentially I was trying to speak to someone about when or if my street is going to be cabled for Virgin's services, my entire estate has been cabled apart (even up to the house next to my road it ...
Shocking Broadband Connection Keeps Dropping
3 times this week my broadband disconnects at 6.30 pm and reconnects itself during the night. I have the hub5 router. Each time it goes off I go through the recommendations on the website before it lets me book an engineer. With it coming back on in ...
Add a connection
Hi, I’d like to add a connection upstairs. I already have a connection downstairs but I need another one.Can you do that? thank you
Manually Assign Local IP Streambox
How can I manually set.the local IP of my streambox. I want to use ADBlock on the router however this stops some channels on the Streambox.Regards.
Help - 14 day cooling off period problems
help, I'm trying to use my 14 day cooling off period but the agent on live chat is saying I need to give 30 days notice. I just want to get rid of my virgin media contract asap, surely I don't need to give 30 days notice to use a 14 day cooling off p...
