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Placed order only confirmation

Trobinson31
Joining in

on ‎30-10-2023 17:17

I've just moved into new house and only got a confirmation but no account number or anything else 

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2 REPLIES 2

VM-Jon
Problem sorter

on ‎30-10-2023 17:20

Hi @Trobinson31 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


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Kath_F
Forum Team
Forum Team

on ‎01-11-2023 17:44

Hi Trobinson31, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you're having an issue since moving home. I can see Jon sent a private message to help resolve things on Monday. Are you still needing support or has this now been sorted for you?

Pop back and let us know so we can help further. 

Thanks,

Kath_F ✨
Forum Team

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