Forum Discussion

shallow's avatar
shallow
Joining in
3 months ago

Error Code CS2004, Intermittent poor gaming performance

Hi All, We started getting a CS2004 error on our Virgin 360 box towards the back end of October. I researched this and posts said connection problems, so I disconnected all of the cables and reseate...
shallow's avatar
shallow
Joining in
2 months ago

Original engineer not getting back to me and no response from VM Team on here. Finally managed to get an appointment booked for Tuesday after the online checker wouldn't let me due to "intermittent problem in your area".

Spoke to several people on my estate who have no problems so can't be a problem in the area imo.

Yesterday's BQM

Today's BQM

Pixellated video continues along with lag in games on different consoles etc.