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Joining in

3 months ago

Error Code CS2004, Intermittent poor gaming performance

Hi All, We started getting a CS2004 error on our Virgin 360 box towards the back end of October. I researched this and posts said connection problems, so I disconnected all of the cables and reseate...

Joining in

2 months ago

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

25	330750000	-1.8	39	QAM256	25
1	138750000	0.8	40.4	QAM256	1
2	146750000	0.7	40.4	QAM256	2
3	154750000	0.7	40.9	QAM256	3
4	162750000	0.7	40.9	QAM256	4
5	170750000	0.7	40.9	QAM256	5
6	178750000	0.8	40.4	QAM256	6
7	186750000	0.7	40.4	QAM256	7
8	194750000	0.8	40.4	QAM256	8
9	202750000	0.8	40.4	QAM256	9
10	210750000	0.8	40.4	QAM256	10
11	218750000	0.5	40.4	QAM256	11
12	226750000	0.5	40.4	QAM256	12
13	234750000	0.3	40.4	QAM256	13
14	242750000	0.1	40.4	QAM256	14
15	250750000	0.1	40.4	QAM256	15
16	258750000	-0.4	40.4	QAM256	16
17	266750000	-0.7	40.9	QAM256	17
18	274750000	-0.7	40.4	QAM256	18
19	282750000	-0.7	40.4	QAM256	19
20	290750000	-0.8	40.4	QAM256	20
21	298750000	-0.9	40.4	QAM256	21
22	306750000	-1.3	40.4	QAM256	22
23	314750000	-1.5	40.4	QAM256	23
24	322750000	-1.7	39	QAM256	24
26	338750000	-1.7	39	QAM256	26
27	346750000	-1.5	40.4	QAM256	27
28	354750000	-1.5	39	QAM256	28
29	362750000	-1.4	38.6	QAM256	29
30	370750000	-1.2	39	QAM256	30
31	378750000	-1.4	39	QAM256	31
32	386750000	-1.7	39	QAM256	32

3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

25	Locked	38.983261	0	0
1	Locked	40.366287	0	0
2	Locked	40.366287	0	0
3	Locked	40.946209	0	0
4	Locked	40.946209	0	0
5	Locked	40.946209	0	0
6	Locked	40.366287	0	0
7	Locked	40.366287	0	0
8	Locked	40.366287	0	0
9	Locked	40.366287	0	0
10	Locked	40.366287	0	0
11	Locked	40.366287	0	0
12	Locked	40.366287	0	0
13	Locked	40.366287	0	0
14	Locked	40.366287	0	0
15	Locked	40.366287	0	0
16	Locked	40.366287	0	0
17	Locked	40.946209	0	0
18	Locked	40.366287	0	0
19	Locked	40.366287	0	0
20	Locked	40.366287	0	0
21	Locked	40.366287	0	0
22	Locked	40.366287	0	0
23	Locked	40.366287	0	0
24	Locked	38.983261	0	0
26	Locked	38.983261	0	0
27	Locked	40.366287	0	0
28	Locked	38.983261	0	0
29	Locked	38.605377	0	0
30	Locked	38.983261	0	0
31	Locked	38.983261	0	0
32	Locked	38.983261	0	0

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

159

94

4K

1800

QAM4096

424

3.1 Downstream channels

Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)

159

Locked

42

-0.5

2913675727

14259

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