on 08-06-2023 12:20
on 09-06-2023 11:02
Please post a photo to allow VM to assess the damage. If you wait here a day or two a VM Mod will pick this up and discuss.
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on 09-06-2023 15:26
on 11-06-2023 15:44
Hi @EmBird
Thanks for posting and welcome to the community.
I'm really sorry to see about the Omnibox.
I'll send you a PM now to assist further and get a tech out to fix it.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 11-06-2023 17:20
Hi @EmBird
Thanks for joining me on PM and providing me the details to book an engineer visit to sort your omnibox.
Please do let us know how the visit goes or if you ever need anything, pop back to the forums 🙂
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill