on 26-10-2024 08:08
Hi
We have had FTTP for over a year and installed by BT Openreach. Currently with another broadband provider at 1gbps but would like to switch to virgin. Is their a reason it's saying virgin not available in our area??
on 26-10-2024 09:07
Virginmedia doesn't cover the whole country, they only install where it's profitable to do so. You could try calling their sales office to see if they have any plans for your area. 0800 183 1234
on 26-10-2024 09:48
It might be saying it's not avalible in your area as it might not be avalible in your area
on 26-10-2024 09:57
They use their own infrastucture, even for FTTP.
So, even if you are in an Openreach area it doesn't mean VM is also available.
Check this site:
on 26-10-2024 10:16
The areas currently covered by Virgin’s existing cable franchises & NexFibre FTTP can be seen here:
https://labs.thinkbroadband.com/local/broadband-map#7/51.693/-0.198/virgin/
The network is expanding, but VM only use Openreach for leased line Business connections, not Residential services.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 27-10-2024 15:56
@nodrogd wrote:The areas currently covered by Virgin’s existing cable franchises & NexFibre FTTP can be seen here:
https://labs.thinkbroadband.com/local/broadband-map#7/51.693/-0.198/virgin/
The network is expanding, but VM only use Openreach for leased line Business connections, not Residential services.
Thinkbroadband's maps have an issue for some months now. They seem to show any FTTP provider in an area and not the specific one you pick. Using your link, it shows VM/nexfibre in areas that are 100% not serviced by them. Seems to be BT FTTP it shows, and the same issue if you picked Netomnia or City Fibre too.