POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi All,Hope everyone had a great Christmas and a happy New year. My issue is very unique again unfortunately.So around black Friday weekend I got an offer to upgrade my broadband at 50% off. I applied to it but for some reason I haven't heard anythin...
My internet is working on the PC connected with Ethernet but the WiFi is completely off and nothing can connect. What is going on? I tried to restart the hub and also reset but neither fixed it. I need WiFi to work since my work laptop does not have ...
Do the latest Hub 3’s allow you to change the LAN ip range?(just signed up to M125 so assume this is what I’ll get)
HiMy internet has been shockingly slow for a couple weeks now, I had a permanent red light on my hub 3. It's not covered, it's upright and out of any sunlight. I've reset it and the red light stays on but it isn't hot to touch. Is this faulty/needs r...
I have a ZTech Baby Bullet camera that worked fine on my old EE Router however, just changed to Virgin Media with 5X hub and it won't find it. I am a novice but have tried different programs to find it like IPConfig, Bitvision. Tried entering manuall...
Hi there New to VM and have set up all the equipment successfully and have TV and other devices set up on WiFi and the LAN. When I’ve connected my sons PS4 neither the LAN or WiFi are connecting and comes up with an error message. As we still have o...
Hub started flashing Yellow today. Checked connections and tried restarting multiple times. Still no wifi.Virgin help tutorial advised that we need to get a tech out to fix, but can’t schedule on until next week at earliest and I need wifi before the...
HiAn update to the Virgin Connect App seems to be causing problems with my WiFi pods. They disappear totally, then appear weakly, then look ok, and then disappear again.Is anyone else having problems? Or does anyone from Virgin have any ideas?ThanksJ...
Hey Beth! I am going through a similar problem. I already spoke with an agent yesterday and was advised to reset the hub (hub 3) which I did. Red light is still showing and has been for the past few days. It is slightly warm to touch on the top too.
Hello, I heard an engineer can move the router for 25 pounds. Is this true? Currently it's in the living room. Can an engineer move this to the laundry room?
