POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hello,I currently have no internet access. It's the Hub 5 that I have and according to the light status I should have working broadband.I checked cables/splitters, FTTP box outside home (picture attached) and powered everything on/off. All seems ok f...
Hello, I am on the Gig1 broadband service and my wifi signal is poor. I can see that the pod is offered at free for customers who are on the Gig1. Can I place the order on here?
Working from home is proving difficult due to connections dropping, and cutting out. All web-based systems through chrome and a less-than 2yo Chromebook (no diagnostic issues). No general wifi-issues and doesn't seem to be any other devices suffering...
Hi, for the past few months i have been experiencing intermittent issues with my broadband connection, frequent disconnects after large amounts of packet loss, normally the service comes back in 10-30 minutes but this is consistently impacting my wor...
Hello, my wife’s ntlword@com email address was supposed to be deleted many years ago, but she is still receiving spam emails. She has sent a message to her old ntlworld.com email address and the message gets forwarded to her present email, so it look...
I'm sick and tired of this modem and I can't find a straight answer to my question.I run my Hub 3 in modem mode and I have a proper router to do all my networking and VPN.The VM Hub is said to be on 192.168.100.1.My router is on 192.168.100.2. It has...
As above, recently got upgraded to a SH5 from a 3 - now I'm having issues every day with it - the connection will randomly drop out on the incoming side once or twice a day, with a lot of post-RS errors (it's often much, much higher than these which ...
Hi folks,Came back to the flat after a few days away to find my internet wasn't working, and my Hub has a flashing green light on the front.I've tried turning it off and on again; both for 30 seconds and then, the second time, for ten minutes.I've re...
My hub 3.0 has a permanent red light.I’ve done a power reset a few times and the red light returns each time. The hub doesn’t feel warm and it’s not obstructed by anything so ventilation is good. Wi-Fi connection seems ok with the odd random slowdown...
Hi, if you wanted to get your 1GB Internet out to an outbuilding to work from home and use a smart TV (no V box required for TV) am I right in thinking I should sort the following--An ethernet cable from Virgin Hub out to the building-if wifi is requ...
