POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I seem to be having the same issue as https://community.virginmedia.com/t5/Networking-and-WiFi/Re-Red-light-hub-3/td-p/5475794 (where the resolution was an engineer replacing with hub 5). Tried going through the phone but it was sending me down the p...
Swapped to Virgin Media on 1st March, coming from BT full fibre. Opted for 1 meg broadband thinking I’d benefit from the best available router. The router was installed in exactly the same position as the BT router, yet signals upstairs are very poor...
I have been getting this issue on and off for the past 6 months. The modem is reporting lots of T3 timeouts causing the internet to drop for a few minutes. This seems to be happening at random times, and is getting more frequentI have the Hub5 setup ...
Hi just got VM today and tried to set up the VM connect app and it just says hub not found I’m on the same network and everything is connected and working just the app won’t connect? thanks Adam
Hi, I can see from some other posts that help is out there, however I contacted Virgin to try and get help and depending who I was passed to, depended on the answer I was getting. So hopefully I can get the help here. I have a HUB 3 and I am wanting ...
Coinciding with a letter notifying of an above inflation price rise just a few days prior, we recently experienced a full loss of internet - and a shocking lack of communication from VM.We noticed internet access had gone down in the early hours of T...
We have M250 Broadband with Volt Speed Boost to M350 using a Hub3. Brief drop outs are frequent (say every half hour). This isn't really noticeable when streaming TV but when we're working from home we remote into servers that disconnect when the br...
Wifi signal in my house has been very weak over the last week or two, and i've now seen there is a permanent red light on the hub. I've restarted and done a pin reset but the red light is still there and the broadband is very weak. Please advise what...
I seem to be having issues with my VM Hub 3. I've had connectivity issues lately, where the connection would drop randomly and at the worst possible times (doesn't help with working from home). When I checked the router I noted it has a solid red li...
Hello, I have a WiFi dark spot in my house, I get intermittent connection, and speeds of anywhere between 2mb and 25mb. I have the 1gig connection. I have used the virgin app to verify the poor connection. The app doesn't allow me to order a pod. The...
