POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi. I’ve just switched to Virgin from a previous Virgin Business account where the router had both a 2.4 and a 5ghz network I could connect to. This new router doesn’t show that option but I’m hopeful there is something I can do so that I can connect...
Please turn this off for me as there is no option to turn this off in my account settings.Simple request, I don't want to get into the whole why do you want this turned off. thank you.
Has anyone else been having broadband issues in Glasgow G53 for the last 3 days?I've contacted support and they say they are aware of the issue and the that a technician is in the area and working on the problem. This has been the same message and in...
I am getting disconnected every minute or soModem logs show lots of No Ranging Response received - T3 time-out.VM says there is no issue in my area.Nothing has been changed on my network and its effecting all my devices.
HiHopefully someone can help with a couple of questions, I had a very helpful engineer visit me yesterday to look at my broadband and Hub 4, he ended up having to replace the Hub 5 which I am very happy with, I was wondering how I can pair my pods to...
Hoping someone can help me. To my knowledge I haven't changed any settings recently regarding our internet however I am having issues accessing some websites (several that are related to my work) and even some links to google that I tried opening.I h...
I have a similar issue.,I need to keep my 2.4GHz and 5 GHz devices separate as I have smart devices that will only work with 2.4 GHx. The connect app allowed me to suspend devices on the network (needed due to my families inability to go off screens ...
I have been trying to order a Wi-Fi pod since my kitchen is getting a download speed of 4-5 Mbps. The help section said the VM connect app should let me order it once tests are completed, never an option. Got in touch with live chat last week and af...
Does anyone know how to order a WiFi Pod, I have two rooms with no connection, scanned with the app and no option to order pods. Tried to ring but impossible to get through.Thanks
Does virgin media use any kind of error correction during first 10 day of activation?
