Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
1Gig ordered, Being asked to pay £40 for a Hub 5?? About to cancel!
So in blakc friday sale i thought id go ahead and upgrade from 125mb to 1GBIve come online and asked to make sure it includes a hub 5 and the guy on chat said "if theres nothign wrong with your old hub you can have one for £40"Why does my blood have ...
Broadband down but VM says it isn't
According to 192.168.01
WiFi keeps dropping out, T2/3/4 dropouts
WiFi keeps dropping out very frequently and for quite a while. Happens maybe every 10 minutes, 3 different engineers have come round to attempt to fix the problem and to no avail.Ive seen quite a few people have success posting their network log here...
Resolved! Broadband 5G not compatible with wifi door camera?
I have a smartlife wifi camera and set it up fine some months ago with my V hub 3.0 About 3 weeks ago the picture ceased while I was away. Trying to reset it now its saying I have 5G wifi which is incompatible. I seem to recall my wifi was 2.4 G ...
Black pod reducing speed
Hello I have gig1 and trying to achieve higher speeds on my console and phone upstairs in my room our hub 5 is in the living room, today our first black wifi pod arrived and I’ve installed it on my bedside table and it’s not seeming to bring the spee...
Disgusting customer service
What a terrible disgusting company. Nothing ever resolved, Cowards managers hiding behind the poor telephone agents. Been promised numerous calls . Never received any . Continueous intermittent broadband and WiFi issues, up to 200 disconnects aday. ...
No internet since last night, hub 5x flashing red
Hi all, wondering if anyone else can help me with what's happening. I have had no internet since last night around midnight, it's now 6pm. I have a hub 5x. It is showing a red light that is flashing slowly. I have reset it, rebooted it, factory reset...
Disabling the Privacy Separator Function
I am having trouble wirelessly connecting my computer to my printer and I’ve been told that the solution is to disable the privacy separator function. I have the Virgin Hub 5.Can anyone help with this please? I’ve tried checking the router settings a...
Not providing ip adress for my Network
Update. As expected between 4 pm and 01Am I had no broadband. Thats five days when I pay over£85 a month for service I don't get VM security team need to look for an internal threat. I was told by support VM won't investigate their support team unles...
Resolved! WiFi Pods Request
I'm getting less than 20mb in areas of my house, as shown in the Virgin Media Connect app, and on samsknows real speed, I've tried different channels, splitting the wifi to 2.4 and 5ghz, and reposition the router, all to no avail.I'm unable to order ...
