Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! HUb 3 issues
My Hub 3 that ive had for many years seems to be showing signs that its coming to the end of its useful life. Some devices lose connection randomly, it often loses connection to the WiFi pod i have (which is not good as that is what my home cctv conn...
Broadband cable not buried
Broadband installed yesterday and the technician told me someone else would be coming out the same day to bury the cable that is currently lying from the source point that goes across the front lawn to the house. He said it would be the same day as i...
Resolved! Virgin hub 5 and Nas
Hi, I have an old Netgear RN104 Nas. It has been working fine with my old Virgin hub as well as the Sky router I had before it.I recently got the a hub 5 and it will not connect with the Nas. I've not messed with the settings if the hub at all as ...
Intermittent connectivity
Signal/wifi issues in GU14 area for days!? Having to switch off and on at mains several times a day! Is it ME or my equipment?! Losing the Will!! Unable to Stream, 14 Nov '24.Also, My Hotmail emails disappeared from my ipad after 24 Sept. /
Issues with Hub 5x in modem mode
Hi all, I've had a bit of a hell of a time and hoping I can get some feedback and ideas on what exactly is going on with my Virgin Media Broadband.My Initial Problem:I work from home, and as part of that work I need to access services hosted on priva...
VMConnect App won’t connect to Hub4
Hi allI’ve recently moved home and my new home has black spots in 3 rooms (speeds as low as 24mbps when using a speed test). I’m a Volt customer on the M350 broadband package.Went to the VM Connect app to look at ordering Wi-Fi pods, but can’t connec...
Wifi Dropping out consistently
Morning all,My virgin media hub keeps on loosing connection and packet loss frequently to the point where most of my family now turns off Internet to use mobile data as it is much more reliable.You could get a good couple of hours of Internet usage b...
Ordering a wifi boost pod
Hi. I can’t order any pods from the connect website even tho it says my wifi speed is 1, I’ve spoke to someone over a week ago and they said they ordered me 3 pods however there’s no record of this and they’ve not arrived . Can somebody order me thes...
No Service
Hi, I’m a new customer of around 3 weeks and am experiencing my second extended Network Outage.. The last one lasted over 48hrs. Is this normal please?? Was previously a sky customer for around 10 years and only had small issues very rarely and were ...
Hub 3 Cable Extension
The cable fitted from the wall box to the hub is k my about 30cm long so currently hub is sat on the floor. We are having a new sofa so need a longer cables so hub can be in shelf above the sofa. A metre long cable would be ideal? Anyone got any reco...
