POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Version LG-RDK_7.6.15-2306.5 breaks the 2.5G port, when will this be fixed, and can the version be rolled back to a working version instead of rolling out broken software?
I have no https access using Virgin broadband. I cannot do my work
My Virgin Media Hub 3 has been showing a permanent redish light for a few weeks now. I have turned the device off for 15 min and on again, and this has not resolved the issue. I have also done a factory reset via the app and this has not fixed it eit...
I have most the devices connected to my Hub 5 named for ease of use. The interface for doing this is buggy at best (you cannot rename stuff on row 3 onward as it overlays the top row items, plus you have to check MAC addresses on another screen firs...
Went thru my issue with broadband WiFi issues with CS yesterday, clearly explained steps taken only to be asked to repeat all the steps. CS couldn't resolve so said I would get a call from second line support within 24 hrs, guess what. All supports p...
As per title - I have had the Hub Router 3.0 since its initial release. It has shown the red light on the front for some time but continued to work. Today I lost all WiFi devices to my router for almost the entire day. I unplugged the router and also...
Couldn't find the correct place to post this...hope this is ok.Anyhow, moving house next week and had a date arranged for my virgin services to be moved - same package I'm on now etc.Today they told me they were cancelling that, as I needed new cabli...
Broadband has been down for approximately 6hr now in NG5 before complete loss it was intermittent, fault checker in the my virgin media app shows everything ok yet net is down. I've done the usual cycle power and factory reset and it's just flashing ...
I have recently purchased some new hardware that have 2.5Gbps ethernet ports, I have tried speaking with the customer service team on the phone to see if I could request an upgrade to a Hub 5/5x in order to utilise this, as I'm on the 1Gig Fibre conn...
I am currently unable to access github.com, due to a claimed security certificate issue, however if I jump on a VPN or if I use mobile data I am able to access Github perfectly fine. This has happened with other sites in the last couple months, for e...
