POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Virgin media's child safe does not work. If it does work then it stops working randomly, so unless you are regularly checking you wouldn't know it has stopped blocking sites. THIS IS A HUGE RISK TO CHILDREN. Especially if parents have no idea that it...
Hi, my order M250 Broadband was made on 08/09/2023. There is no update about the dispatch so far (5 working days). On the contract, it shows that the chosen delivery date is 12/09/2023. May I know if my order has been dispatched or not? And I could n...
Hi, I have just bought TP-Link Deco M4 whole home mesh on recommendation that it is easy to install. I have Virgin Media broadband, TV, and the landline phone has been connected to the hub. I have a smart TV, and a home security system using WiFi. I...
Hello VM,I am currently running the Gig1 braodband package with Maxit TV (7 channels). I called this week to ask about upgrading to the Superhub 5/5x for the following reasons:- I wish to avail of Wifi6 capabilities- The Superhub 4 has been problemat...
Yesterday installation of your services were being carried out on the main road at the top of our private driveway. Your team decided that It was a sensible move to completely block access to our driveway meaning that both myself and one of our neigh...
Same story as a lot of people…I am a volt customer on 500Gb broadband and have dead spots in my home.. in some rooms I can barely even connect to the router let alone maintain a decent speed…my ring video doorbell at the front door often can’t do its...
Last month we received an email inviting us to order the hub 4 as we still have hub 3. I did this through the online form the link in the email took us to and selected the delivery date of the 3rd or 4th of July but haven’t heard anything since the ...
I have searched through the previous posts on this subject but cannot find a suitable answer other than one which is at least 6 montgs old which Virgin were meant to be rectifying on an urgent basis. VM Connect worked perfectly with my old Hub 3 bot...
Hopefully someone on here will be able to assist me in ordering a WIFI Pod. I have Gig1 fibre package and have run a speed test at home and got 28Mbps. On contacting VM they agreed to dispatch a pod and even opened a complaint as their system would...
My new hub 4 arrived Today, and I've connected everything at the back, switched it on etc. The light is flashing white, which I'm aware it does while booting up. However the guide says to leave it for 30 minutes for the connection to stabilise but it...
