POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Had virgin for over a year now but speeds are dropping of especially upstairs which wasn’t a problem untill now any ideas got one of them virgin booster plugs but to be honest don’t know if it even works ?
Internet speed to my Hub 3 is pretty good with around 655 Mbps download speeds. However this dramatically drops by 98% to 14Mbps when accessing through my WIFI POD. I don't expect the speed to be the same, but I don't expect a drop of 98%. I have tri...
Any ideas, tech support said FMS will fix
Hey guys, I am reaching out here because I have literally tried every avenue to avail. I cannot access my website rapidscooter.co.uk when trying to access on my VMAny computer, laptop or mobile connected to my home wifi doesn't access this website. H...
A VM engineer visited my Mother today to fit the adapter as they have changed the line to fiber.The engineer confirmed all was working.My mother tried to turn on her TV and has no service. She has also lost connection to her Ring door bell.Being a la...
Can anyone help with ordering Wi-Fi pods?I have used the connect app but cannot see anywhere to order pods after running the tests.I have a reading of 9mbps in the room I have my mini box so I’m unable to watch recordings.Called the customer services...
This is the second time I've accepted an offer to have my internet connection upgraded and once again it hasnt happened. Does virgin media still think they are the only game in town for fast broadband or are they just trying to drive away costomers w...
Hello all, just had an issue crop up over the last few days if anyone can help? Never had this before, I seem to have acquired a guest WiFi on my WiFi connection, I’ve logged into a VM connect and guest wifi is switched off. I’ve tried switching it o...
Recently had an electric power cut and Virgin had a reported fault in my area. Since then I cannot get any internet on my desktop computer although I still have TV and phone. Have rebooted the PC.
My Hub 3 is over 5 years old. I keep losing connection and Streaming TV keeps buffering and it has a constant Red light. I have done a pin hole reset but the issues are not resolved. The hub is in a cool ventilated area. I think I need a new hub.
