Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! Longer coax cable
I'm having to move my router so am after a longer coax cable. Can VM supply these?
Resolved! Hub5 no internet in modem mode
I have been trying for two days to change my Hub5 to modem mode. I am connecting to an asus rt-ac68n router running DD-WRTV2 in automatic DCHP mode.I have followed this procedure.1) login using 192.168.0.1 and select modem mode with only port 4 conne...
Resolved! Hub 5 no Ethernet after power outage
Hi. After a temporary power cut when the power has been restored the wifi is working, but non of the devices connected to the Ethernet are working. My tv box doesn’t even acknowledge the Ethernet cable is connected help!
Broadband throttling speed on devices?
Disclaimer: I am not the account holder, just going on the forum to ask.So my house has just had Virgin TV, broadband and phone installed today. We took M500 broadband, and have connected our devices to it. However, we have noticed that every device ...
Stop service texts
Our service went down a couple of weeks ago and so I asked for updates via text. Since then I am getting inundated with service texts every day! How do I make this stop?
Red light on hub 3
The Red light has appeared on my hub 3 a few days back. I have reset and still remains. I’ve tried to speak to someone at Virgin but get caught in an endless cycle of automated responses. Looking through this community I see that I likely need a new ...
Hub 3 red light
The light in my hub 3 has turned red a few days ago.It's not hot, it's well ventilated and I have turned it off and on again.What should I do next?
Upload drops out every few minutes for 10-20 seconds at a time
Hi,For the past year or so, our upload totally drops for around 10-20 seconds every few minutes, this makes video calls and gaming impossible.I've tried:restarting the hubreplacing the hub (free upgrade from virgin)running the hub in modem only mode ...
Lan connection not working so I have no heating.
I had a nightmare with BT/EE for 5 months. There is a local issue they cannot fix and thousands have left them in my town. So I dumped my contract and joined Virginmedia. Internet is great, but my LAN ports do not work. I have internet heating that...
No WiFi on Hub 3 .
48 hrs no WiFi on Hub 3 . Did everything,unplugging, reset etc. No issues with wired connection. WiFi not working at all
