POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
VM connect app forcing me to optimise network. But I want to keep my 2G and 5G networks separately which makes it easier for me to identify connections. Also, on VM connect app my wifi pod connection status is always fair regardless of where I place ...
Hi I'm having problems with my bedrooms upstairs, is it possible to order a wifi booster online. Thanks
Just got an email about guaranteed speed of 20mbps and my WiFi is not doing that. Does anyone know how to claim the free boosters?
hi, I have a solid red light on my virgin media hub 3 for over 3 months. I’ve also been having issues with my WiFi dropping on a regular basis. I have called virgin media a few times and every time the advice is different by the technical people. I h...
Hello. I have been with VM for around a year and have the Fibre M250 package. I always struggle for WiFi in other rooms (I only live in a small flat).I have my WiFi split 2.4Ghz and 5Ghz because I have smart home devices that only work with 2.4Ghz.In...
Since the long outage I now seem to get emails but I have encountered anothe problem.I report spam to spamcop.net, but now when I report it tells me this: Mailhost configuration problem, identified internal IP as sourceMailhost:Please correct this si...
I realised that I've lost access to a lot of websites based in China about 20 days before. I've called the technical support and they told me they don't have this issue on their side but I guess this would be a nation wide problem rather than only to...
Hi Can someone please tell me if I need a WiFi booster before I connect the WiFi pods? I rang the other day to be told I need a Booster then when I asked what the difference was between the Booster and the pods I was told that they no longer do them ...
Seeking some advice please We have the Hub 5, we've taken an ethernet cable out to a converted room in the garden. It's out of Wi-Fi range. If a booster doesn't help, we will need to use the ethernet and presumably a router. Can anyone recommend some...
Constant red light on hub 3, regular drop outsDevice is well ventilated and not warm to the touch
