Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Router hub3 constant red light
Hi I’m looking for help from a virgin member of the team. I have a permanent red light on my hub.I’ve looked at similar posts and I’ve completed Multiple reboots and now a factory reset which has has not resolved the issue.
Solved: Virgin Hub 3 and Hub 5 port forwarding not working properly.
NOTE: this is might well be, or point one to the solution to a number of issues experienced with the web admin interface (http://192.168.0.1)Apologies for the long post, but I'm hopeful you'll be glad you took the itme to read it once you've finished...
Re: How To Order WiFi Pods
I am having the same issue. Can you help?
Wi-Fi pod not delivered
that’s me been waiting two weeks now for my WiFi pod after upgrading my package, made several calls to virgin media call handlers and was told it’s left their warehouse and is with yodel . Still no update and don’t have a tracking number to chase it ...
Help with packet loss on Virgin's aorta.net
Hibeen getting real issues with packet loss/ ping when playing World of Tanks. It's consistently poor, whether I play on wifi, or am wired into the router directly or on a Poweline extender. The issue seems to be these two hops:nl-ams17b-rc1-ae-14-0....
Wifi pod delayed
Ordered a wifi pod a couple of weeks back due to terrible signal in my house, got a load of "get ready" messages then got a text message saying: We regret to inform you that your delivery has been delayed due to circumstances beyond our control. Unfo...
intermittent signal
I have been without internet for over 24 hours. when I check the status, its says to check back in 17 hours. I have phoned, used live chat, messaged on twitter; with no help or any updates to when this will be fixed. I have checked all wires and rese...
Red light Hub 3, constant internet drop out
My hub 3 is showing a red power light instead of the usual white power light. It is solid red but the hub is not overheating and is kept in open space there is a a drop out in wifi connection on all devices through out the day. I have re-set my hub m...
Resolved! Contact and timescales for replacement router
My hub 5 died on Saturday (no lights on router and plug blinks pale green when router is turned on - solid green when turned off). Ordered a new one and got a text to say would be delivered Tuesday (3/12). Yodel tracking says still with sender and th...
Resolved! My internet cutting out when I plug my PC to 2.5gbps port
My internet cutting out when I plug my PC to 2.5gbps port .If I plug it in some of the others ports of the hub works fine but then I dont get the full speed of my internet. Technician came and change some connection box , change the hub it self ran ...
