Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 31940 Views
  • 17 replies
  • 42 kudos

No Internet

Home from work and no broaband. The missus said not working this morning before she left at 10am. Have followed the guidance on the app. Switched off hub, unplugged, waited 5 mins, reconnected everything after checking all connections and.... Still n...

Love67 by Joining in
  • 240 Views
  • 3 replies
  • 0 kudos

Windows laptop drops off VM wifi

Hi, Has anyone else had issues with windows devices dropping off the WiFi. All other devices are fine.  It all started a couple of weeks ago, finally got through to India and they said that they would do something to my router, that's when everything...

Siabbo by Joining in
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  • 2 replies
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Resolved! Can no longer access hub 4

I have my Hub 4 in modem mode with a Tenda Mesh network.  I’m having some issues in one of the rooms so was looking to switch to the VM Wi-Fi pods.I tried to use the connect app but that won’t find the hub even after rebooting.  I used to be able to ...

VPN

Do Virgin Media allow the usage of a VPN on their network? I'm not meaning entering anything on the router setting, I'm referring to using a VPN app? 

paperclip by Well-informed
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  • 7 replies
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2 internet 1 address

Internet is not good in my part of the house. We have tried boosters and such to no success, and the only alternative is to have the long ethernet traverse the house, but I feel that it would be best to get a second wifi box. saw in another post that...

carlo3 by Joining in
  • 202 Views
  • 1 replies
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Outage in my area going on almost 2 weeks now

I don't know where else to go with this as I keep chasing up customer support and I'm told each time that I need to wait until the estimated completion date on the service status page. I have a connection, but it's impacting the speeds I'm getting. C...

Nick_ by Joining in
  • 261 Views
  • 2 replies
  • 0 kudos

Resolved! Dropouts and Packet Loss: Suspect Power Levels

Hi all,Have been experiencing frequent internet dropouts and periods of high packet loss (the gaming experience is particularly poor) for an extended period of time.  Reviewing other posts here, I suspect the power levels are likely to be at least pa...

dnev1 by Joining in
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  • 7 replies
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1GB Package help! - speed

Wondering if anyone has any tips or had the same experience as myself, I upgraded my package 6/7 months ago from M500 to 1GB, the guy on the phone had offered me a hub 5 to replace my hub 4. I never received any order confirmation on this so I rang b...

joyan by Joining in
  • 328 Views
  • 2 replies
  • 0 kudos