Wifi is connected yet the routers light is red. Website is telling me that theres an issue with the connections, so I’ve made sure to go through all the instructions and ensure everything is plugged in correctly multiple times and yet nothing. Same message and issue
"routers light is red"
Check out what that means for the specific model of VM Hub :
https://www.virginmedia.com/help/how-to/broadband/hub-lights
Hi Kali2
Welcome to the Community Forums.
Sorry to hear of your service issues. We can see on the systems on our side that you've since been in touch regarding this issue and have actions in place to investigate this further. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the Community Forums if needed.
