London Underground: Virgin and Vodaphone

[mikefox]

Some time back my connection was switched from Virgin to Vodaphone and works fine.

My daughter however, using the same Virgin account, encounters this daunting screen

Can you advise please

If it helps
My phone: Android 10, Honor 10 Lite
Her phone: Android 12, Google Pixel 3

[Client62 · Accepted solution]

Try the Vodaphone link below ...

https://support.vodafone.co.uk/Phones-devices/Signal-data-connection/1464064462/How-can-I-connect-to...

[mikefox]

Thank you.

My daughter will try this when next on the underground

[mikefox]

It worked !!

Thanks again