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Just had hub 5 fitted, now cannot connect to the app and pod not working

Isf
Tuning in

Any ideas, tech support said FMS will fix

1 ACCEPTED SOLUTION

Accepted Solutions

Result, thanks for your help, pod was issued to old hub so all they did was changed to the new one 

See where this Helpful Answer was posted

2 REPLIES 2

Client62
Legend

Call the activation number 0800 953 9500, request the VM Pods are paired to the replacement Hub.  For the call have to hand the full details from the Hub’s sticker and ALL the VM Pods.

Result, thanks for your help, pod was issued to old hub so all they did was changed to the new one