2 weeks ago
I am having trouble logging into the admin panel on my new hub 5, i keep getting told that my password is incorrect.
The password on the bottom is this below. i am reading it as "fuo/7iePFnzg", but the slash looks wrong, and not like the other slashes. I have also tried a 60 second reset button press and that has changed nothing.
Anyone any idea?
Answered! Go to Answer
2 weeks ago - last edited 2 weeks ago
Try a lower case v or y. Sometimes the printing on those labels is pretty poor.
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2 weeks ago - last edited 2 weeks ago
Try a lower case v or y. Sometimes the printing on those labels is pretty poor.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
2 weeks ago
Yup my money is on y. You can just about make out two dots where the tail should be.
2 weeks ago
Was a misprinted y 😁.