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Hub3 Overheating

kprobs
Joining in

I’m have a red light on my virgin media Hub3 and it feels hot to touch. I've tried unplugging it to cool it down but the red light is still there when I reboot. I still have internet but it's not perfect.

2 REPLIES 2

rafa-ferreira
Tuning in

Is your Hub3 in Modem mode?

VM Hub 3 - Modem Mode - eero 6+ mesh

Steven_L
Forum Team
Forum Team

Hey kprobs,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your router at the moment. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L