cancel
Showing results for 
Search instead for 
Did you mean: 

Constant red light on hub 3

Lazytechnician
Joining in

Constant red light on hub 3, regular drop outs

Device is well ventilated and not warm to the touch

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @Lazytechnician 

Thanks for posting and welcome back to the community.

Have you done the below;

•             Turn the power switch off on the back of the Hub.
•             Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. 
•             Switch the hub back on at the power. The Hub should now operate normally.

 

Keep me posted :).

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill