20-11-2023 18:26 - edited 20-11-2023 18:27
Had virgin for over a year now but speeds are dropping of especially upstairs which wasn’t a problem untill now any ideas got one of them virgin booster plugs but to be honest don’t know if it even works ?
on 22-11-2023 18:59
Hi @hally2727,
Thank you for your post and welcome to our forums 🎉
I am sorry to hear you are having connection issues, I have done some checks and can see all looks okay, can you please confirm if you are still having issues?
Thanks
Zoie
on 22-11-2023 21:06
Spoke to customer services and they going to do a 24 hr check on it