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Cancelling an Engineer Call

sian1234
Joining in

on ‎14-03-2024 18:39

How do I cancel an engineer appointment? I’ve been trying on and off all day without success. Why is Virgin so rubbish at customer service?

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jbrennand
Very Insightful Person
Very Insightful Person

‎14-03-2024 21:11 - edited ‎14-03-2024 21:11

You can do this from within your online account.  Just login and navigate to the right page.


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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