Broadband unavailable at my address

[Rama96]

Hello i would like to know why on virgin postcode ceck it says i can't get connected even after the roads work they emailed me saying it was available and my neighbours have it but i cant get it ? 

[Steven_L]

Hello Rama96,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having trying to get our services installed at your home. Have you spoken to our sales team to enquire about this? If you have, what did they advise? 

Kind Regards,

Steven_L