Broadband speed

[Jaywar812000]

I am having ongoing problems with my broadband. I have been told I need a new pod but have just done test on realised and both download and upload are slow. VM have said they are monitoring but wifi has cut out twice this morning already.

[jpeg1]

Is this the same with ethernet connections, or only with WiFi? 

[David_Bn]

Thanks for reaching out to us @Jaywar812000 and welcome back to our Community Forums!

Sorry to hear of the recent issues experienced, are you please able to offer us an update into how the services are currently looking?

We understand that an engineer has since visited your property in relation to the issues you've reported to us and hope this has resolved the speed issue for you

Thanks,

David_Bn