After 'Scheduled Maintenance' my Broadband keeps dropping out!

[Bombermanuk]

I received a message saying 'the work has been completed' so I restarted my router and had nothing but problems since (see below)

Sync time failures and channels unlocked for 5-10 minutes before it comes back again, only to do the same thing between 20 minute - 60 minutes. 

The online checker tool sometimes says there's a problem, and sometimes says there's no problem so can't book an engineer!

[newapollo]

 Have you tried the automated Service Status number  0800 561 0061?  This often gives details of more local issues down to postcode level.

[Kath_P]

Hi Bobermanuk, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

I can see my colleague has already replied to your thread here: Ever since we had 'essential maintenance' Broadband is wildly spotty

Please make sure you are only posting once about your issue. If you need to update the thread then just reply to your original thread rather than creating a new one. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.

Have a look at the reply on the other thread and stick with that one so we keep all the information in one place. 

Thanks,