on 16-12-2022 08:33
Why can’t I open my Virgin app on my phone
on 16-12-2022 10:48
Hi there @MK737
Thank you so much for your post and welcome to the community forums! It's great to have you on board.
I'm so sorry to hear that you are facing this issue with your My Virgin Media app, can I ask what exactly happens when you try to open the app?
Have you tried uninstalling and reinstalling the app at all?
Thanks again