Virgin Media Community

[LandBased]

Any idea where I can find the unique security key?

[Ilyas_Y · Accepted solution]

Hey thee @LandBased thanks for reaching out to us and a warm welcome to the Virgin Media forums! 👋

We appreciate you coming to the forums page for assistance 🙂
May I ask if you're asking for the information regarding your mobile account?
Let us know and we will be able to go on from there.

Kind regards,
Ilyas.

[LandBased]

Yes it is a mobile phone contract.

I have checked all my emails from Virgin and I do not seem to have anything with a mention of a security key.

Sorry for the long wait.  I work odd hours.

[Alex_RM]

Thanks for confirming LandBased,

So I can help further I've popped you over an private message to get a few more details from you (purple envelope, top right hand corner)

Alex_Rm