on 25-09-2021 15:20
I can log in to 'Mobile Your Account', but I cannot see my bills, usage, payment settings and other vital information.
When I log in, I can see the 'My Profile' page. However, when I open the menu and attempt to navigate to the pages 'Overview', 'Recent Usage' or 'Payments', I get the error message 'Oops, something's gone wrong
Answered! Go to Answer
on 25-09-2021 17:30
Hi VM-USER830146
Welcome to the Community and thank you for getting in touch.
I am sorry to hear you are experiencing issues accessing your information via your online account.
Have you tried to load the page via a different device or browser?
on 25-09-2021 17:30
Hi VM-USER830146
Welcome to the Community and thank you for getting in touch.
I am sorry to hear you are experiencing issues accessing your information via your online account.
Have you tried to load the page via a different device or browser?