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what is broadband price?

forthvalley
Just joined

My contract is going to be over soon. Anyone knows, is there any webchat to talk with vergin media

 

2 REPLIES 2

Client62
Legend

VM's Whatapp chat is a robot it is designed to waste your time and keep you off the phone.
Don't expect to be able to cut a deal via that process.

newapollo
Very Insightful Person
Very Insightful Person

Hi forthvalley 

Log into /my-virgin-media and click on the Upgrade package section - there are sometimes offers there, and sometimes an online chat messenger.

You can also chat to regrades by calling either 150 from a VM landline or mobile, or 0345 454 1111 from any other phone, calling around 8am if possible when lines first open and are least busy.

If you don't want to be tied up on the phone you could also you can text VM on 0753 305 1809 or contact the team on WhatsApp on 0730 532 7112. This may take 4-6 hours as phone calls take priority.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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