Hi. Can somebody please help. I have returned my vm eqipment as requested when the new hub arrived with the returns label that was provided. Took to yodel as requested and got receipt for return. Now getting emails to return equipment. Can someone track returned items please. Thanks
Hi jojokbir,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you're still receiving reminders to return your equipment. Once it's returned, it can take up to 14 days to be processed on your account. During this time, as the system believes it's still outstanding, reminders would continue.
If you're still receiving reminders after the 14 days, pop back and let us know and we can check things further for you.
Many thanks,
