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mom added wrong email to netflix

BATCH007
On our wavelength

my mother is old and she went ahead without me and added a wrong email to the netflix we got in the deal, now no one can log in or use it because the email address doesn't exist!.how do you fix this?

5 REPLIES 5

Tudor
Very Insightful Person
Very Insightful Person

I think you need to contact Netflix, I don’t see it as a VM problem.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

BATCH007
On our wavelength

I tried but they have no contact email or live chat to talk to anyone it's all just link related issues via links and reading.

Nothing you can do here:

https://www.netflix.com/gb/LoginHelp#

 

now it's saying to me realm email the account has been suspended, honestly what is going on man

that link doesn't nothing because they added the wrong email address