on 30-07-2023 12:52
I received an email from
VMO2ADR@libertyglobal.com
The subject title was a series of letters and numbers.
I was immediately suspicions and deleted it unopened as I am assuming it is not from Virgin Media.
Has anyone else received an email from this address and if so, is it a legitimate email address from Virgin Media?
Answered! Go to Answer
on 30-07-2023 13:26
Hey Rillington,
Welcome back to the community and thanks for taking the time to post.
I can confirm that the email address is a legitimate email address that would be used by our disputes team to get in touch and the subject field would usually contain your reference number.
Kind Regards,
Steven_L
on 30-07-2023 12:54
on 30-07-2023 12:57
Yes I have.
on 30-07-2023 13:26
on 30-07-2023 13:26
Hey Rillington,
Welcome back to the community and thanks for taking the time to post.
I can confirm that the email address is a legitimate email address that would be used by our disputes team to get in touch and the subject field would usually contain your reference number.
Kind Regards,
Steven_L
on 30-07-2023 13:33
Thank you for the information.
on 30-07-2023 13:35
You're very welcome Rillington 👍
Kind Regards,
Steven_L
on 10-04-2024 18:27
Hello I am also trying to make a complaint regarding Liberty Global. I have had a response from this email address however when I responded back, nobody is bothering to rely to me, it has been over three weeks now. I'm trying to contact the Ombudsman regarding this as originally I had made a complaint through them, they will be disconnecting my services (due to complaints I made), someone called Saira from that Liberty Global team emailed me but now she's not responding. I still need to talk about my services before she disconnects it.