just been to order virgin tv add on for the wifi i have just the mixit package but want Entertainment & Documentaries add on as my son has it but cant see it, says for discovery channel and other channels you have to upgrade to tnt sport for these...
Dear Virgin Media Customer Support,I am writing to express my deep frustration and dissatisfaction with the Virgin broadband service that I signed up for in April 2024. Since the day I started using your service, I have never experienced a single da...
Had the same recently and they didn't even bother to offer any token, just send a link to article stating that they should pay. virign are scammers. As soon as I can get out I'm going to drop them
I have been trying for 4 hours this afternoon to get through to someone, to downgrade my Mother's Virgin package. Her husband of 60 years (my father) died recently. As a consequence her income is much lower than it was. She can't afford and does...
I'm not sure if I'm on the right forum here, but just spent over an hour on the phone to Dan from Virgin after finding 2x "On Demand 18" charges on my account which were on days myself and my husband weren't even in the house! I am fuming that one of...
I was offered a deal 4 hrs later it has changed why not happy
So I reqested to cancel my services today (04-Sept-2024) via online chat. The following is the result:Your request has now been completed and just to summarise, your services will be disconnected on28/10/2024 and your next bill will be £31 which will...
I've followed the steps, there is no option anywhere to switch to ebilling.
Hi I'm worried about a bill I recieved.My contract expired in August and contacted virgin media to renew. When I logged into my account it asked me to change my email, I think perhaps I missunderstood what they meant and I changed my account email in...
Can I book a technician online to ask for the cable entry point to my house to be moved to another location in my home.
