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Resolved! Unable to register

I've just ordered Virgin services and want to register my account. However, when it asks me to confirm my email address the website says my email address is invalid. It's because my email address contains a hyphen in the domain. The email address is ...

georox123 by On our wavelength
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  • 2 replies
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Area code!

Hi all looking for an area code for the postcode SR7.. it says it will be on my bills but I can’t see any code at all ok my e-bills! thanks in advance! 

PeaNac by Joining in
  • 350 Views
  • 2 replies
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Resolved! Cannot cancel broadband

I was told by a sales agent my building was wired for Virgin Media and that other tenants in the building were using it. Received the kit yesterday and the engineer came to install today. Lo and behold there is no Virgin Media line. And now they won’...

Resolved! Notice to cancel but billed?

Hi my 18 month minimum term was due to expire 02/09/2024. I contacted virgin via webchat on 23/7/2024 to give notice to cancel at then end of the minimum term (02/09/2024), they coudnt give me a deal that I was happy with, so I gave request to cancel...

rob1952 by Tuning in
  • 433 Views
  • 1 replies
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Contract update

Hey guysContract ended today,and via my virgin media,this morning I took up an offer on a reduced price.i have received a confirmation email,however my new contract is yet to show on my homepage,and the offer of a new reduced contract is still showin...

VM price increase without notification

VM have put a price increase (double what I was paying) as I have come out of minimum term contract (18 months).I called them to tell them I hadn't had any correspondence, explaining that I was out of minimum term and there will be a price increase.T...

JayRaj by Joining in
  • 421 Views
  • 2 replies
  • 0 kudos
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