Extending my cancellation date
I have cancelled my Virgin but need to extend the date , how can I do this .Do I have to call , or can this be done online
I have cancelled my Virgin but need to extend the date , how can I do this .Do I have to call , or can this be done online
Hi,My girlfriend asked me to set up her virgin media order for her as she is disabled, has adhd/autism. I did this, she got her pre contract email and clicked approve.Nothing received since the 13th. It’s now the 15th.She can’t speak to people over t...
I had an email asking me to renew my contract 3 months early. I was quoted £86 and bill comes for £91. Two hours to resolve that with customer services. Now sat down to watch the match and TNT has been removed. So I am paying more for less channels -...
Can someone from the team please check my contact email address and let me know. I changed it over the phone just now, but I would like to be doubly sure the agent got it down correctly (changed from an ntlworld one)? Still working on the OTS problem...
Please, please, please can someone contact me on here to help??I renewed months ago and was told I could keep TNT as part of my renewal. VM have since verified this was the case based on correspondence when I renewed yet it has still not been added b...
I have had tonight to make a second complaint after just now receiving a generic pointless ignored response to my complaint! I have asked for my complaint to be dealt with a second time now by opening a new one! as you have not even bothered to read ...
Long-term customer, over 20 years since before it was Virgin Media.Currently on a Big Volt Bundle incl. M500, VIrgin Phone and Virgin TV.Was £36.00 for 18 months, which expired this month. Now I'm paying £71.00.Can't find any details on what kind of ...
HiI have NETFLIX as part of my 18 month contract (currently 12 months in), I dont use netflix but aparently no one has access to NETFLIX in the house on mobiles or tablets any more.I rang NETFLIX they said my virgin media account has been compromised...
Hi,We have Virgin Media's Essential Broadband package as being in receipt of Universal Credit.On our monthly bills there is the following note:"You're getting an essential broadband plus discount, which will end on 22 September 2024. We'll be in touc...
Please could you send the email with the link to sort this out. Tnt is still listed as part of the maxit package but cannot access on the tv. Many thanks