I cannot access my account. When I attempt to login, the email address defaults to my blueyonder account. I have been unable to access my blueyonder account for over 12 months, when Virgin no longer allowed me access. That is a separate issue in it...
I received an email fromVMO2ADR@libertyglobal.comThe subject title was a series of letters and numbers.I was immediately suspicions and deleted it unopened as I am assuming it is not from Virgin Media.Has anyone else received an email from this addre...
Sent a recorded delivery complaint letter to sunderland SR43 4AA signed as received Sunday 7th April. Says complaint will be acknowledged within 48 hours. Have heard nothing. Has anyone else been in this situation and what did you do. Thanks
I’m having the same problem as others, signed up to the £3 sky sports uhd deal on the 7th June, email confirmation but I’m still waiting for the channels to become live. I can’t get through to anybody to get this resolved, anyone on here have any adv...
Apologies for the long post but have had no luck so far sorting this with the relations/retentions team……I’ve been a VM customer for over 15 years, but because of ongoing service issues and the extortionate price I called to leave as my contract was ...
Hello I currently have a Virgin Media TiVo box with Maxit tv + Kids as an add-on package for my virgin television running alongside this with a M250 broadband package and a Weekend Chatter phone line this contract runs out shortly in the next few mon...
Hi,I want to terminate my contract when it ends on 22nd May. I currently pay £68.54 after the annual price increase. I contacted Virgin via web chat to inform them of this disconnection request today, and agreed a disconnection date of 22nd May.At th...
I currently have a broadband only package (M350, £46 pm) that is coming to an end in a few days. I wanted to switch to a new contract that was cheaper, and could accept a slower broadband speed to do so. I call Virgin, and after a lengthy wait was to...
Hi,I’m 12 months into my 18 month contract with VM in Northern Ireland. I’m moving to Canada in a month and was advised I would have to pay cancellation fee. I understand about the minimum term in the contract, but I’m wondering if there’s any way ar...
