Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsUnable to link virgin media account to virgin media O2 ID account Brand new user, signed up to virgin media with my email account, tried to login online, was asked to create O2 ID - created it using the same email address, then was asked to map the two and getting ...Unable to access my virgin media account I have already posted regarding not being able to access my ntlworld.com emails but I have just tried accessing my account and same thing happen as when trying to access my email account. Accordin...Can't log in to my account Funny things are going on here-: The last few days I'm unable and still am to log into my VM account BUT I can still send E-mail's using Firefox with the same E-mail addx, here's where the 'funnies'...New customer - cannot link account as email is wrong Hi, as per other news users, I am not being allowed to set up my new Virgin Media account as being told that my email address doesn't match. I have triple checked all credentials and am 100% using th...How can I register an LPA to my mother’s account? My mother is having a lot of difficulties with her TiVo box, and several streaming services will no longer be able shortly. She has become very frail and cannot manage this on her own, or even with o...Cannot login to My Virgin Media or Sky Sports What on earth is going on? Tried to watch England v India cricket finale yesterday on Sky Sports app, but could not login. Just asked me to enter my email address (not sure which to use as Tesco is s...How am I now supposed to access to my other VM mailboxes? The way this VM O2 ID authentication change has been handled is disgraceful. They appear to have rolled it out without any prior testing. Just like Elon's "move fast & break things" approach, this ha...Unable to complete SSO sign up for VM account I have the same issue. I had an account with Virgin on an old email, and I created a new account with a new email where I bought the broadband service. I then got an email saying that something is wr...Upgrade offer accepted but not processed I'm coming to the end of my initial contract. This is due to end tomorrow (20.02.25) - back in December I logged into my account and was prompted with an upgrade offer, this offer was for the same pa...SolvedBeggars belief ...... Where do i start ? Very recently I decided to rejoin VM from Sky as the package I was offered was good in comparison to what I was receiving. All seemed well, the representative explained the packa...
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