Managing Your Account - Cable

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Hacked","conversation":{"__ref":"Conversation:conversation:5627040"},"id":"message:5627040","revisionNum":1,"uid":5627040,"depth":0,"board":{"__ref":"Forum:board:ManageAccountCable"},"author":{"__ref":"User:user:122009"},"metrics":{"__typename":"MessageMetrics","views":51},"postTime":"2025-03-14T19:21:47.157Z","lastPublishTime":"2025-03-14T19:21:47.157Z","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Disappointing service from Virgin Media (VM). My Netflix account through VM has been hacked and the language has been changed along with my email and login.  I've tried speaking to Netflix and VM (o...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5593751":{"__typename":"Conversation","id":"conversation:5593751","topic":{"__typename":"ForumTopicMessage","uid":5593751},"lastPostingActivityTime":"2025-04-03T23:37:40.736+01:00","solved":false},"User:user:942539":{"__typename":"User","uid":942539,"login":"lola22","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:942539"},"ForumTopicMessage:message:5593751":{"__typename":"ForumTopicMessage","subject":"Hacked Netflix, now in Spanish even though I have never had Netflix","conversation":{"__ref":"Conversation:conversation:5593751"},"id":"message:5593751","revisionNum":1,"uid":5593751,"depth":0,"board":{"__ref":"Forum:board:ManageAccountCable"},"author":{"__ref":"User:user:942539"},"metrics":{"__typename":"MessageMetrics","views":2029},"postTime":"2024-11-26T11:52:06.176Z","lastPublishTime":"2024-11-26T11:52:06.176Z","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Like many others, seems my Virgin Media has been hacked by Netflix. Opening the app on the TV, I am faced with 5 profiles, all in Spanish and all locked with pins. Anyone managed to get this resolved...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5631916":{"__typename":"Conversation","id":"conversation:5631916","topic":{"__typename":"ForumTopicMessage","uid":5631916},"lastPostingActivityTime":"2025-04-03T22:27:17.351+01:00","solved":false},"User:user:705228":{"__typename":"User","uid":705228,"login":"Draytek2860","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:705228"},"ForumTopicMessage:message:5631916":{"__typename":"ForumTopicMessage","subject":"Renewed account for 2025 and netflix is standard with ads I want premium","conversation":{"__ref":"Conversation:conversation:5631916"},"id":"message:5631916","revisionNum":1,"uid":5631916,"depth":0,"board":{"__ref":"Forum:board:ManageAccountCable"},"author":{"__ref":"User:user:705228"},"metrics":{"__typename":"MessageMetrics","views":11},"postTime":"2025-04-03T20:40:14.735+01:00","lastPublishTime":"2025-04-03T20:40:14.735+01:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hello there. I have just renewed my subscription for 2025.mega tv this includes Netflix with ads. 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