I have a son whom is autistic with severe learning disabilities also, I moved a couple.of months ago to a different are, in my previous address I had a block on my virgin box as my son kept purchasing games, movies etc amd causing unaffordable bills,...
I want to move my TV box from one side of the room to another. The cable coming from the outside box is hidden in the inside wall and connects behind the current tv position so i can't just extend it inside. Can VM just put me a new cable from the ou...
Hello,Is it possible to get VAT receipts for my monthly billing please?Many thanks!
After browsing upgrade options on your website I have now received an email with 2 "pre-contract" documents.I have not asked you to change my package or start a new contract. Why am I receiving these documents?There seems to be nothing on your websit...
I took on the virgin media account after my wife died. I then started receiving paper bills I didn’t request and was charged for these.The instructions about switching to eBilling in the app and on the website are misleading and simply don’t work. I ...
I need to know who I should contact to receive the £50 that was promised for referring a friend. Neither my daughter nor I have received anything.
Hi Steven, I'm having the same trouble cannot find how to sign up for ebilling. Could you drop me a message as well please? Thanks
Same issue here! The hub has had a red light for weeks. It is not hot, well ventilated. I have restarted the router (no joy), and then reset it (still no joy). Could someone from Virgin Media DM me, please, to arrange an engineer visit?
Nothing but problems with VM at the minute. I had an online renewal to keep everything I have now for a certain price. At that point on Ultimate Volt, I had Sky Cinema and entertainment UHD in my bundle. That online renewal for whatever reason disapp...
So it's just dawned on me that I ought to check how old my Hub is. Answer - ancient, 3.0, so no updates available and only IPv4 from the looks of it. I see I have a Black Friday deal available (who knows for how long!) to stay on my current deal for ...
