Hi Everyone, I've been having this issue for more than a week, tried everything and none of it worked, there's a construction on the road 200m -500m away from where I live. It's really annoying to have an issue like this. After monitoring this for f...
Hi I am having a nightmare with VM. My contract ends mid May and I received an email on 16th Feb asking me to recontact and was sent a link. I clicked this and signed up to recontact for 18 months at £5 more per month than current cost.I contacted VM...
Can someone please help? I've tried the online chat, WhatsApp service, email, Twitter (X) and the complaints procedure to no avail. I upgraded my account through the change my package page on my account, I choose M500 broadband and then added a Volt...
I was called by outbound-retention office (Glasgow) on the 27th March 2024, and offered a new improved contract. The package was almost the same except for an increase in broadband speed. I received the documents; formally accepted and...waited. Howe...
The dirty lying virginmedia team at it againSpoke to someone on chat a few weeks ago to cancel my TV and keep Internet, got a good deal for the Internet which I was happy with. She said I had £296 to pay which I disagreed with,and after arguing for 4...
I am another unhappy customer who cannot register account but the services were up and running since 07/03/2023.I can see there had been so many griefs from customers for registering on that portal.Can you please fix it asap? Otherwise customers are...
This is getting quite complicated made even worse by very incompetent online agents.My mother in law is out of contract and she has decided to sign up for the essential broadband plus tv service for which she qualifies. This means we need to port he...
Hi Guys,I recently moved house and broadband went live at my new property yesterday. However, when logging in to my account I am unable to see any information relating to the new account. It just shows my old account with £30 credit. Would somebody t...
My deal expired. Called to cancel. Was persuaded to stay and was told a router would be delivered 2 days later. That was a week ago and no router. Website says no open orders. Can’t find how to contact anyone about it as it tells me to send a message...
Was in a private message yesterday and was supposed to be contacted back by 10am regarding cooling off notice.Started when my father in law rang up virgin as his tablet wasn't working at the weekend. We didn't know about this until yesterday when i w...
