Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsComplaints ignored I am due a credit of £45.24 after VM finally resolved my original complaint after implementing the ombudsman ruling. https://community.virginmedia.com/discussions/ManageAccountCable/removing-sky-sp...Are VM/O2 data mining? I recently purchased a new VM package (broadband getting installed in 2 days time), it included an O2 sim card in order for me to get the 500 Mb --> 1 Gbps download upgrade. My account in VM's websit...Logging in with passkeys About 4 months back I asked for the little box that offered the use of a passkey to sign in. Had various replies which amounted to, VM might do that - in time. I'm pleased to see that I can now log...Free TV offer So we waited the 55 days for the free tv as part of the volt package….. Didn’t hear anything so contacted them and it was escalated and we were informed to expect to hear back in 72 hours, Nope, no...Stopped getting bills. Cannot login to account. Hi, I've stopped getting bills by email, and I don't seem to have access to any that give me the account number. I think it's a linked email account expiring or something but it's most inconvenient. ...NO TRUST: due to poorly managed contract billing I switched from Talk Talk copper landline to virgin fibre to the home connection and the first bill is based on the wrong contract value. All of the introduction discounts and all of the offers that...Hacked Netflix account Hi looking for any advice? I’d reported on 21/11/25 to VM that my Netflix account appeared to hacked, which has resulted in being unable to access any Netflix service. Does any body know how long ...SolvedAccessing account On 5th November I used chat to change my main contact email address as all virgin emails were no longer accessible.Since then I've had no updates or notifications,other than to say my Virgin Media O2...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedCancelling order I ordered boardband and TV in mid December. So far the support has been rubbish. I had 5 calls from people wanting to help me purchase even though I already have. I had no confirmation and when I ca...
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