Recent DiscussionsHacked TimePriorityDescription04-02-2025 20:33:32noticeGUI Login Status - Login Success from LAN interface04-02-2025 18:34:42noticeGUI Login Status - Login Success from LAN interface04-02-2025 17:41:41notic...Netflix not working after house move About a week after moving house our Netflix account stopped working. It says that we need to add a payment method. How do I re-link it to our VM account (we get Netflix as part of our package). Disconnection date? Hi folks, After attempting to contact VM to discuss cancellation via phone and Webchat, and going through the palaver of being on hold and then disconnected, I decided the foolproof(?) method of wri...Trouble resetting password on old account Hi, I originally had an account setup many years ago which was the secondary account of the main account holder. I have since been trying to reset the password on this. However, I am met with 'You c...Help please - not received bill Hi There I always get my bill at the end of the month. It's now 5th of Feb and have not received it. I know the post is very bad where I live, but who would I contact? or if I gave you my details, ...Unable to register MyVirginMedia account I am a new customer. I am facing a problem when registering MyVirginMedia account. Every time I try to register the account, when I set up the password, the website gets frozen or crashed. I have t...£50 new start up bonus help Hi , I had a virgin media Salesman come to the door few weeks ago and wanted me too purchase virgin as he noticed id been looking on the website. Long story short , I purchased a package to start in ...Wrong email set when contract done. Hi. I have some issues with the online account which was set from Virgin Media store and unfortunately they have done a typo error so I am unable to change or set anything into my online account as i...How do i get a VAT receipt? Hi, I need to get the VAT shown on my Virgin Media bills starting from this month (April 2024). Is someone able to help with that? Many Thanks Chris Charged for three boxes but only have two My renewal offer is now in place and effective but an additional box has been added totalling three, I only have two. Could the forum team look in to this for me and arrange for a third box to be se...
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