Resolved! Upgrade Sky Sports HD
Hi Please can anyone advise as to how long it takes for Virgin to upgrade your Sky Sports to HD
Forum Posts
Contract Start Date Reset
When I moved house last month I was assured my contract just would just continue but it has been reset to a start date when I moved into a new house.My package is the same and the customer service agent assured me that the contract would remain in pl...
Resolved! Contract changes
Hi Everyone,Back in June 2024 there was a lovely offer for Sky Sports at £15 per month by email. The email stated that as a 3rd party add on it would not affect the contract and could be cancelled at 30days notice.My Core services contract was due to...
No password reset email
Hello, I've been trying to reset my password over a number of weeks now and I haven't received any reset emails in response. Please help.
Can't Reset Password - Website is Broken
Hi there,Would it be possible to contact the web developer of your website to have them fix your reset password web form.If you could inform them that the validation on their form is broken. It doesn't seem to allow dashes in domain names. Mine has a...
Moving house with existing package and it has triggered a new 18 month contract?
**Queries answered from telephone agent. Unable to delete post**
Billing Error!!
I Accepted a new 18 month contract for £87.50 but my latest bill has come in at £107.25!!! how can you get this so wrong, I am away abroad at the moment so can't call you, there is no email address, don't you know how frustrating your terrible inep...
Help with bill overcharged or misunderstanding
HelloI'm having bill issue. I renegotiate my contract to £40.01 a month on 1gb with no activision fees and made sure no one off fees at all on the call. However I don't understand the bills it all over the place to me and even using the site breakdow...
Incorrect billing - multiple months
Does anyone know if I need to take this regular contractual breach to the obbudsman before I can exit the contract early ? Every other month my bill is wrong (this month it is more than double what it should be). I then go through the agony of rais...
online offer
Hi there,I've my contract finish on 5th of Dec. Please let me know if i can cancelled my contract take another deal with virgin online deals. Thanks Pirasath
