My contract isn't due for renewal until the end of Feb 2025 but I have received a few emais with a renewal offer. Having reviewed the offer I had a couple of questions e.g. there is no mention of the 2nd box or Netflix in the offer. I phoned support ...
Been on virgin media for years, pay £108 a month for services, checked on my account recently, I am out of contract and noticed they can offer me the same services for new 18 month contract for £81.00, obviously as I am now retired, so any discount h...
My contract is due to expire and after no help by customer services I accepted the offer of £100.53 per month to renew in my account and received that contract agreement. Two weeks later I received an email with my contract stating £143.74 per month....
Is there a MOD who can help me please like you did 18 months ago? Your system throws wobblies when my renewal goes through! Thanks
I received my first Virgin Media bill in the post, including the message "You can swap to eBilling and save £21 a year". I would like to sign up for eBilling (I never selected to receive bills by post). The Virgin Media website has instructions on ho...
Hello,I am moving house and am unable to receive Virgin Media broadband at the new property so have cancelled my broadband package. An early cancellation fee will be charged to my account however, because Virgin are unable to provide the service in t...
I received an email from virgin media executive team with no subject no body. What does this mean? Did anyone else got this?
I’ve recently moved house to temporary rental until my new build is completed. I had our family home (4 bed bungalow since 1962 and my own home, 3 bed since 1996). As you can imagine I had A NUMBER (60+) of boxes that I had to transport. I know my VM...
I've signed up for Virgin broadband online and received two emails, one containing contract information & contract summary and the second email stating estimate date of when my kit will arrive, at the bottom it says that next steps will be for me to ...
I have recently moved home and shortly after, I received an email from Netflix advising that my subscription would be taken from my own account and not covered by Virgin Media. This has been part of my package for over a year so not sure why it has ...
