I’m wondering if you can help. I’m trying to get into my virgin media account but it doesn’t recognise the email I supplied and I cannot remember my memorable word either . I am the account holder and I’m wanting to add to my existing service
Virging restricted my service, when I try to contact them they just ask for payment, which is not due until March 20 2024
Hi, through the virgin media app ive been offered a renewal upgrade price of £104pm until the 19th month then £124 thereafter but when i click claim the offer the breakdown of the bill says £143pm the £163 after 19 months any ideas
I have spent hours & hours on the phone, on whatsapp chat and filing formal complaints trying to cancel my contract without success and this is seriously now making me ill with stress and frustration!I cancelled my contract on 16th March after a lot ...
I'm in same position. Found there was a renewal offer on my online account which does seem to be too good to believe. But I accepted it and had email back from "webteam" with an order number and confirming the future cost as offered. I have not had a...
I've just (re)joined virgin media. I have this existing community account using <my email address>.I've spent the last couple of days since installing my broadband (360 box to follow this weekend now I've acquired a longer coax cable) fighting with t...
I can’t get the access to my account for more than 6 months. It’s a joke. The same problem like so many customers already mentioned before: can’t register the password. How this should be resolved if all requirements of the password were strictly fol...
I post in this forum in the hope that Virgin Media customer services might be willing to do something to help.I was a virgin media customer in 2018/19 and left as they were unable to provide service to my new address. I provided the requisite notice ...
Evening I’m writing this as I’m currently half hour into home music so this may well be quicker. im leaving VW early as got a great deal elsewhere. I’ve just had my closing bill and I have some questions. 1. I’ve been told my closing day is the 9th w...
I am moving house and am in contract. There is supposed to be no exit fee if Virgin can't provide services, but is this also the case if my new landlord won't allow the installation?
