Recent DiscussionsCare home move so need to cancel services. I have LPA. My mother has moved into a residential care home so needs to cancel her services. I have LPA for her. Please advise. Netflix not working after house move About a week after moving house our Netflix account stopped working. It says that we need to add a payment method. How do I re-link it to our VM account (we get Netflix as part of our package). Multi room - stream or mini box? Hi, I am considering signing up to Virgin as my current provider services are due to expire. I have looked at offers on the website and selected multi room - as I had with previous provider. Differen...Unable to Register ? I have tried to register for My Virgin Media many times. I complete the registration form correctly with name account number and area number. I then verify my email the choose a password which is ac...Extend notice period Hello, I'm currently in my notice period and the services would be cut off next week. I'd like to extend this period is that possible? Thanks. Problems signing into my virgin media account Up until about a week ago I was able to sign into both webmail and My Virgin Media but now it is telling me my password is incorrect. This is a blueyonder email address. I know my password is correc...Hacked TimePriorityDescription04-02-2025 20:33:32noticeGUI Login Status - Login Success from LAN interface04-02-2025 18:34:42noticeGUI Login Status - Login Success from LAN interface04-02-2025 17:41:41notic...Unable to access/register VM account after bereavement transfer since November 2024 To whom this concerns, We have recently experienced a bereavement in our family and have gone under the process of the bereavement transfer policy given by Virgin Media as the main account holder ha...(no subject) I've had nothing but trouble since I upgraded, with logging into emails, (getting accounts locked) and my new hub still showing the old hub login, so fed up. I have tried to get solutions from here, ...Missing referral reward My friend and I haven't received our referral rewards it's been 15 weeks alkamio won't give an update as they said its down to virgin to verify it. Anyone else having the same issue?
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