Recent DiscussionsHi Hi am new to this but would just need some help I was supposed to be Newley installed in November the 5 th 2024 they dug five holes outside the house didn’t install it till April 2025 giving the brea...From broadband to tv box extension cable Can I please have the extension cable sent as I pay for tv and I can’t use it the longest one please I’ve been with you months with no tv new install but no connection hi a few months back i order the vroom 1gig package for my business and was approved the connection the following day, however after waiting a very long time I did not hear anything so i called custo...Bill credit not applying on my first bill My first bill supposed to come with £75 bill credit. It has not been apply yet, i was reassure that my bill credit will be apply on my first bill when i communicate with you guys on both web massagin...Sold a contract under false representation. I have been with Virgin since it was bought by NTL but the customer service is poor and i'd had consistent intermittent faults with the broadband plus the set top box hadn't worked in a year. Recent...VAT Invoices Hi, is it possible to add VAT invoices to my account please? I need to claim this back from my employer. Sorry for creating a new thread but it wouldnt let me respond to existing posts. SolvedContract renewal - we now have to have Netflix with ads?! I’ve renewed my contract with VM after having Netflix Standard for the last 18 months, and now I’m told that the only product they offer is Netflix Standard with ads. Not exactly the same package I o...Old equipment Hi can anyone tell me how do I send the old virgin media equipment back what's their forwarding address do I need to send it back to please Can I use any big box to return it all because the tiny ...Initially advertised contract price different from actual contract price I'd opted for the M350 Broadband Package with an advertised monthly cost of £28.99 which was also stipulated on the pre-contract agreement. However my first bill is showing a different rate of £66 a ...Disc+ access Hi folks, We've got VM and after much grumbling recently took on a separate Disc+ subscription to watch some of the TNT sports which are now pay, ex Eurosport if you like. Can I watch the paid for s...
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